Senior Corporate Security Investigator

Location: On site in Nashville, TN

First Horizon Bank Operations is on a mission to deliver a seamless customer experience. We are passionate about doing things right and doing the right things. We collaborate with each other and with our internal business partners to delight our customers. We believe in creating an environment where everyone’s ideas are valued so that the team operates at its best. Our team members serve with humility and a deep commitment to their responsibility to be the best at serving their customers one opportunity at a time.

SUMMARY

The primary responsibility of the Corporate Security Investigator is to process incoming and outgoing fraud claims and document cases from the assigned markets.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Investigating internal and external frauds and/or forgery cases and documenting and maintaining case files on investigations.
• Investigates difficult investigations consisting of multiple jurisdictions, large amounts of loss, and newer or evolving fraud schemes. 
• Investigate simple to complex cases and independently identify “red flags”, risk factors and operational issues.
• Utilize the appropriate resources to analyze the issue and formulate sound conclusions with supporting documentation.
• Develop and complete required incident documentation.
• Maintains a high level level of liaison with senior bank leaders, law enforcement officials, prosecutors, and other security professionals.  
• Analyze information and review activity to determine Suspicious Activity Report (SAR) reportability, documenting decision accordingly.
• Prepare and file fraud Suspicious Activity Reports (SAR)
• Ensure incidents are researched, documented and completed in accordance with departmental, regulatory and compliance standards.
• Assist in physical security cases as needed.
• Maintain a high level of confidentiality in all aspects of departmental work.
• Performs all other duties as assigned.

SUPERVISORY RESPONSIBILITIES

No supervisory responsibilities

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:

• Bachelor (4-year college) degree preferred.

• 4-6 years of experience investigating financial crimes either in a law enforcement or bank investigator capacity.
• Extensive knowledge of FinCEN SAR reporting requirements
• Experience filing fraud Suspicious Activity Reports

• Excellent verbal and written communications skills
• Strong attention to detail
• Must be able to talk, listen and speak clearly on the telephone
• Must be able to work under pressure and meet regulatory deadlines, while maintaining a positive attitude
• Ability to work independently with minimal direct supervision
• Ability to research information from multiple sources
• Ability to organize and prioritize work
• Knowledge of general banking operations, regulations/policies/procedures
• Knowledge of general security procedures
• Ability to respond calls after normal working hours, weekends and emergencies
• Impactful public speaking skills with ability to conduct in person training sessions 

COMPUTER AND OFFICE EQUIPMENT SKILLS

Microsoft Office suite

CERTIFICATES, LICENSES, REGISTRATIONS

               CFE, CFCI, or similar preferred but not required.

First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately ~7,300 associates and ~418 banking centers throughout the southeastern United States. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. First Horizon has been recognized as one of the nation’s best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. 

Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Corporate Diversity Commitment:  

We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.  

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