Fraud Specialist

Join the Best “UNION” Credit Union Around! 

In 1964, OE Federal Credit Union opened its doors to serve union members with a simple goal of providing a better alternative to banks. A credit union is more than a financial institution. We are a community, a family. Our teams are our greatest asset, we are energetic, dynamic, and passionate about assisting our members with financial wellness. Built on a foundation of union pride, OE Federal is a 1.5 billion company and the country’s largest labor-based credit union serving more than 115,000 members nationwide!

Our People Make the Difference!  Are you looking to take on a dynamic and challenging role?  OE Federal is seeking to hire a Fraud Specialist!

Your Purpose

You will become part of our Risk Management team that is responsible for performing enterprise level fraud, risk management including detection, analysis, investigation, resolution and prevention. You will actively work with the Risk Management Manager to take a detail-oriented approach to the review of fraud cases, trends, and prevention with the purpose of ensuring we maintain a high level of quality in the services we provide to our customers.

What You'll Do

To succeed in this position, you must be able to satisfactorily perform common, uncommon and complex occurrences of each of the following under general supervision from your manager:

• Review new and existing accounts and unusual member and employee transactions to detect possible fraud occurrences. Make sound subjective decisions to identify any accounts demonstrating high-risk behavior which should be considered for closure, heightened monitoring or similar actions.
• Analyze and investigate check, ACH, wire, plastic card, loan and online/mobile banking fraud.
• Coordinate the processing of fraud claims with members, other departments, vendors, merchants, financial institutions and law enforcement agencies, including the administration of dispute documentation and affidavits.
• Develop prevention solutions based on identified risks and realized losses related to fraudulent activities and high-risk behaviors.
• Investigate potential elder abuse and file reports with Adult Protective Service as appropriate.
• Collaborate seamlessly with colleagues across departments and branches to deliver optimal and efficient service to our members. Uphold a standard of professionalism actively fostering positive relationships internally and externally.
• Develop and maintain a comprehensive understanding of the credit union’s products and services, ensuring compliance with applicable Federal and State laws, Credit Union banking regulations, and OE Federal Credit Union’s policies and procedures and current promotions.
• Perform other related duties as assigned.

Ideal Candidate Will Possess

• High School Diploma/GED and minimum 1 year of work experience in a similar role required. Associates degree in a business-related field preferred.
• Excellent interpersonal, verbal and written communication skills required.
• Basic proficiency with Microsoft Word, Excel and Outlook required.

Salary Range: $25.55 - 34.74

OE Federal Credit Union offers competitive compensation. The offered salary considers experience, education, training, internal peer equity, job location and other business considerations when extending an offer. The salary outlined is based on working in Livermore, California. The salary range will adjust to the applicant's work location. In addition to competitive salaries:

We offer superior benefits

• Medical, dental and vision benefits that cover the employee, spouse and dependents 
• Retiree medical benefits 
• A defined benefit Pension Plan with 100% employer contributions of $3.50/hour
• $10,000 Life Insurance
• $5,000 Accidental Death and Dismemberment
• 11 ½ Paid Holidays per year 
• 17 days of Paid Time Off (PTO) to start
• Annual Performance Bonus Program – Up to 5% of employee’s annual base paid on December 15^th of each year
• A 401(k) plan
• OE Federal Membership for you and your family
• Employee loan discounts 
• Casual dress code 

Find your team, find your fit!

If you think this job is the right fit for you, fill out our on-line application. Our application is pretty simple - you upload your resume and answer a few job-related questions. When you have completed the application, your information will be sent to our recruiting team.  

OE Federal Credit Union partners with TQC to support our recruiting and hiring needs. TQC is a talent and acquisition firm acting as an extension of our HR team. When applying for a role with OE Federal, you may be contacted by TQC.