Risk Management Investigator III

TopLine Financial Credit Union has been a member-owned financial services cooperative since 1935. We are looking for outgoing individuals to join our TopLine team that is dedicated to building life-long relationships to help our members reach and manage their financial goals. 

The Risk Management Investigator III will provide support to the Risk Management Department by coordinating fraud tracking and mitigation efforts while assisting with Bank Secrecy Act (BSA)/Anti-Money Laundering (AML)/Countering the financing of Terrorism (CFT), and OFAC obligations.

A successful Risk Management Investigator III will be able to do:

• Lead and coordinate investigations involving fraud and identity theft, including tracking, monitoring, and reporting.
• Serve as the primary point of contact for fraud-related matters.
• Communicate with members to verify suspicious activity, provide scam-related assistance, and implement appropriate risk mitigation controls as needed.
• Prepare fraud reporting and tracking. Complete investigations and file police reports when appropriate. 
• Create, update and maintain a Fraud Handbook, including but not limited to checklists, responses and forms. 
• Proactively recommend controls, develop metrics and tools to monitor and mitigate operational losses.
• Review transaction monitoring alerts, utilize knowledge and apply decision making skills to take appropriate action. Investigate, document and maintain detailed records.
• Prepare, review and file required regulatory reports, including SARs, and CTRs; provide backup support for 314(a), 314(b), and OFAC.
• Assist and support audits and exams. Assist with bond and insurance claims, and third-party information requests.
• Proactively research and evaluate system enhancements and / or new solutions.
• Assist with the development, review and update of department procedures.
• Comply with all applicable credit union policies, procedures and government regulations including BSA.
• Perform other tasks as assigned or requested.

Qualifications: 

• Certified Fraud Examiner (CFE) or equivalent and BSA/AML Certification (CBSAP, CAMS) or equivalent.
• Bachelor’s Degree and 10 + years’ experience in BSA/AML/CFT/OFAC compliance, fraud and/or security or law enforcement background.
• Demonstrate sound judgment and strong decision-making skills. 
• Ability to handle highly sensitive and confidential information with discretion, professionalism, diplomacy, and integrity. 
• Strong analytical and problem-solving skills.
• Ability to work both independently and collaboratively within a team environment.
• Proactively identify workable recommendations and solutions to security and potential fraud related issues. 
• Excellent verbal and written communication skills.
• Ability to work with all levels of management and credit union staff and members. 
• Detail oriented with good organizational skills.
• Broad knowledge of credit union or financial institution operations, products, services, and laws and regulations. 

Salary Range: $74,186.94 - $92,733.67 (salary)

Benefits: 

• 401(k) with Employer Match 
• Dental
• Disability Insurance
• Employee Perks
• Flexible Spending Accounts
• Life Insurance
• Medical 
• Paid Holidays
• Paid Time Off
• Pet Insurance 
• Referral Program 
• Vision

Ready to take the next step with us, apply now at https://www.toplinecu.com/careers.

At TopLine Financial Credit Union, we celebrate diversity by offering a work environment that is shaped by individual respect and mutual trust where every individual can thrive. We are proud to be an Equal Opportunity/ Affirmative Action Employer committed to diversity in the workplace and comply with all applicable federal, state, and local laws regarding non-discrimination and affirmative action.