Trust & Security-Fraud Product Business Management, Vice President

As part of the CCB Trust & Security organization, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture prides itself in thinking outside the box, challenging the status quo and striving to be best-in-class.  

As a Vice President- Fraud Risk Product Business Management within Connected Commerce, you will support the Fraud Risk Product Owner and Area Product Owners in providing best in class fraud and scam detection and prevention services and capabilities to react quickly to changing fraud patterns through autonomy and innovation, while creating a positive customer experience. You will be responsible for providing a cohesive view of the work performed by our products teams and delivering professional reporting to our management and business stakeholders. You will oversee our product controls and ensuring adherence to agility guidelines. You will be responsible for continuously reviewing the business needs, refining priorities, outlining deliverables, and identifying opportunities and risks. 

Job Responsibilities

• Manage projects and/or process to deliver business results with a high degree of independent decision making, autonomy and sound judgement
• Supports managing the Product mission, vision, and initiative roadmap 
• Drives discovery to build and prioritize the most value driven work items for the team to execute
• Oversee the backlog at area product level to assist in prioritization and readiness for the product teams
• Oversee project documentation and ensure teams are in align with controls and Agility Office guidance
• Actively partners with Product Owner, Area Product Owners, Strategy, and Technology stakeholders to ensure alignment and delivery

• Manages roadmap, reporting, and complex projects that span the entire Product. 

   

Required qualifications, capabilities, and skills

• Experience in financial / banking services
• Broad delivery experience, including understanding of tools, processes & best practices 
• Proven ability to work independently & through ambiguity and define path forward  
• Demonstrated initiative and creativity to ensure successful and timely execution 
• Advanced MS Office skills for Teams, PowerPoint and Excel, with demonstrated ability to simplify complex subject matter into digestible executive communications
• Intellectual curiosity and propensity to learn new subjects quickly 
• Experience with agile product delivery methods
• Understanding of data-driven product development
• Proven ability to collaborate and build strong partnerships 

• Knowledge and experience using workflow tools, SharePoint, Jira, Align

   

Preferred qualifications, capabilities, and skills 

• Experience with fraud risk is a plus
• Experience in Fraud product management 
• Knowledge and experience using Confluence, Tableau