Scope of Role
This is a foundational, hands-on role for someone who is excited to build fraud capabilities from the ground up. You’ll have meaningful influence over product decisions, vendor selection, and operating processes from day 0. Scope of work will evolve over time.
Early: Partner with our product and engineering team to define fraud strategy, risk appetite, and core controls.
Pre-launch: Help design and implement fraud prevention mechanisms directly into our product, workflows, and vendor stack.
Post-launch: Own day-to-day fraud monitoring, investigation, and optimization as transaction volume scales.
What you'll do
Fraud Strategy & Design (Early Stage)
Partner with our Product and Engineering teams to define Splash’s fraud risk framework, risk tolerance, and success metrics
Identify key fraud vectors across:
Card issuance and transactions
Account onboarding & KYC-related abuse
Wallet and bank account activity
Cross-border and emerging-market specific risks
Evaluate and recommend fraud vendors, tools, and data sources (e.g. device fingerprinting, transaction monitoring, card network tools)
Product & Systems Implementation (Pre Launch)
Work closely with product and engineering to:
Embed fraud prevention and detection into product flows
Define rules, alerts, and escalation logic
Balance fraud controls with user experience
Help design internal workflows for:
Transaction reviews and investigations
User communication and remediation
Chargebacks and disputes
Fraud Operations (Post-Launch)
Monitor live transactions and fraud alerts
Investigate suspicious activity and make risk decisions in real time
Manage card disputes, chargebacks, and recovery processes
Analyze fraud trends and continuously optimize rules and controls
Provide regular reporting to leadership on fraud performance and risk exposure
MUST HAVE SKILLS
- Experience in anti-fraud/anti-money laundering at banking/credit card/crypto/remittances/lending startups
- Experience define fraud strategy + risk appetite
- Experience designing and implementing fraud prevention mechanisms directly into products, workflows, and vendor stacks
- Experience own day-to-day fraud monitoring, investigation, and optimization